Laura Duncan is the Executive Assistant to the President and Human Resources representative for Independent Plumbing Solutions, Inc. She provides administrative and accounting support to the President while handling employee relations, payroll, and benefits and coordinating the administrative functions of the company. Laura joined the IPS team in 2017 with over 20 years of administrative experience. A self-proclaimed Excel Queen, Laura enjoys building and maintaining large databases and tracking systems while creating streamlined processes and procedures for a more efficient workplace. She takes pride in the exceptional customer service and organizational skills she sharpened during her varied professional history in the construction, legal and health industries. Laura is an auntie to 3 amazing kiddos, an avid reader, lover of yoga and meditation, gardening enthusiast and introverted geek/nerd girl who is currently learning to play the ukulele.